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CBP RATES

If it has been found that the invoices were doctored or otherwise purposely misrepresented, the item(s) will be confiscated, account suspended, and a $300 fee will be applied.

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The cause of the item being flagged is usually due to the value of the shipment not being properly documented. This delay costs both time and money. Due to this, a processing fee is put in place.

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Once the review is completed and it has been found that the order is ready to be shipped again, we will contact you and let you know. Please be aware that you will be responsible for paying for the mailing fees once again as well as an additional service fee for the review.

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Yes. The review process can take time to complete and will definitely cause a delay in your shipment.

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“Exception” is the status your order is in when there is an item in your shipment which has been flagged and sent for review.

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Our complete list of rates can be found here.

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Service fees are calculated based on the weight and dimensions of the box, plus HST. Please review the rates section of our website for more information. There are no hidden fees.  We charge only for duties and taxes that are paid on your behalf, converted into Canadian dollars. Lastly, credit transactions are subject to a 3% fee – pay cash or debit and save!

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