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GETTING STARTED

After your order has been approved by you, a checkmark box option will allow you to select the shipment(s) that you wish to consolidate and import into Canada

Once shipment(s) is selected, navigate your mouse to the top right-hand corner and click the green paper plane icon labelled ‘SEND TO CANADA’.

You will then have the option to select to have it mailed or picked up.

Follow the prompts to complete your order.

All shipments requested shipments will appear under the Shipments Requested tab. Additionally, you can find your status of your requested shipments there as well.

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For Inbound shipments that are mailed to the address on your account, a tracking number will be emailed to you once a postage label has been created.

For Outbound shipments where postage is purchased from CBP, your tracking number is available as soon as you complete your transaction. Not to worry, it’s also available within the All Shipments page. You can even download your shipment with the tracking number(s) for your convenience.

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